Rebuilding Trust: Lessons by Dr. Henry Cloud
In a recent Fulling team meeting, we watched “Rebuilding Trust” by Dr. Henry Cloud, which sparked important conversations about how trust is built, broken, and restored in the workplace.
What We Learned:
Broken trust often starts when leaders or team members don’t follow through on commitments.
Low trust leads to micromanagement, burnout, resentment, and breakdowns in collaboration.
Rebuilding trust takes:
Honest communication
Willingness to have tough conversations
A safe environment for feedback
Consistency and accountability over time
Dr. Cloud emphasized that forgiveness isn’t the same as trust — rebuilding trust is a process that requires repeated, reliable actions.
One Key Behavior for Fulling:
Consistent follow-through — doing what we say we’ll do — builds trust daily and strengthens our culture long-term.
Let’s keep showing up for each other, one trustworthy action at a time.