Trust Enables Focus
In a recent staff meeting, our Fulling team watched “Trust Enables Focus” by Susan Packard, co-founder of Scripps Networks Interactive and former COO of HGTV.
Key Insight:
“Trust was the most powerful emotion at HGTV because it helped us to work quickly with focus.” – Susan Packard
Main Takeaways & Team Discussion:
Trust promotes focus and efficiency. When we trust each other to do our jobs, we can focus on our own work without unnecessary stress.
Vulnerability strengthens teams. Trust allows us to share honest opinions, admit mistakes, and hold each other accountable.
Open communication is key. Regular check-ins help us stay aligned, address issues early, and build consistent trust.
Client trust starts internally. When our clients see that we trust each other, it builds their confidence in us too.
Reflection Questions We Considered:
How does trust help you or your team work more efficiently?
Can you think of a time when trust (or lack of it) shaped how a mistake was handled?
What small actions can we take each day to build stronger trust within the team?